Delivery
- Products Purchased: All products purchased from Jolene One To One Beauty are carefully packaged and shipped within [X] business days of order confirmation. Delivery times may vary based on location, but generally range between [X]–[Y] business days.
- Delivery Costs: Shipping fees are calculated based on delivery location and order size. Fees will be displayed during checkout.
- Tracking: Once your order has been dispatched, a tracking number will be provided via email to help you monitor your delivery.
Returns
- Eligibility for Returns: Products can be returned within [14–30] days of purchase, provided they are unused, unopened, and in their original packaging. Proof of purchase is required for all returns.
- Non-Returnable Items: Due to hygiene concerns, certain items, such as skincare products, cosmetics, and personal grooming tools, may not be eligible for return unless they are faulty.
- Refund Process: Once we receive and inspect the returned product, we will process your refund to the original payment method within [7–10] business days. Shipping fees are non-refundable.
- Return Shipping: Return shipping costs are the customer’s responsibility, except in cases of damaged or incorrect products.
Please contact us at >> Here << for assistance with your return.